Keep customers for years, not visits
The sale is the beginning of the relationship, not the end. Saddle keeps your shop in your customer's pocket long after they roll out the door.
Turn every bike sold into service revenue
Predictive maintenance becomes booked appointments. Your customers come back before things break, not after.
Every conversation in one place
One inbox, connected to each customer's bike, history, and open work orders. Nothing falls through the cracks.
Approvals without the phone tag
Send a photo, a note, and a price. The customer approves in one tap while your mechanic keeps wrenching.
Keep the systems you already run
Saddle is the intelligence layer on top of your existing POS. Nothing to migrate, nothing to retrain.
Give your customers an experience no big-box store can match
Concierge-level ownership, and your shop is the name behind it.